Return Policy

Returns:

Online purchases are eligible for return if returned within 14 business days of receiving your order. Items returned past the 14 business days are not eligible for return and will not be accepted. Returns are eligible for store credit only. 

When returning shoes they must be returned in the original shoe box. Failure to return the shoes in the original box will result in NO store credit and will not be accepted. 

All sale items are FINAL SALE and cannot be returned. Late or sale items that are returned will not be accepted and will result in NO store credit. 

Damaged items:

For purchases to be eligible for return there must be no damage to the item. This includes, rips, popped zippers, and stains of any kind.

Damaged items that are sent back for return WILL NOT be accepted. 

Re:do

Click on the link below to begin your return!

https://shopmelissaann.com/apps/redo/returns-portal